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EP113: Get the Right Person in Those Critical Job Roles

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Alex discusses how he had left so much money on the table in the very beginning of his business because he did not hire the right people from the get-go. If you’re guy is going to be on the front lines and dealing directly with customers, then you want to thoroughly make sure he’s got some sales experience and has the right personality for the job.


Key Takeaways:

  • Alex hired a lead manager, but he didn’t really have any sales experience on the phone.
  • Alex used to cringe when he heard his lead manager on a call.
  • So, when Alex switched his business model around, he let him go and put his acquisition manager on the phone instead. Alex immediately saw an increase in results.
  • To be fair, Alex doesn’t advise you to be the one to personally close the deal on the phone.
  • Be sure to check out the John Martinez interview on how to properly call the seller.
  • It’s best to get face-to-face time with these sellers. Alex doesn’t recommend closing them on the phone. That doesn’t mean you should never do it, though.


Mentioned in This Episode:

Flip Empire Private Facebook Group

Email Alex:

Episode 78:  John Martinez on How To Get More Contracts and Close More Deals (Part 1)

Episode 80: John Martinez On Crushing It At The Homeowners House (Part 2)

Episode 111: Do You Have Accountability in Your Business?

Good to Great, by James C. Collins



“It’s so critical to make sure that the right person is on the front line, I.e., on the phone talking to sellers.”

“The phone call is the first step to moving down the sales process. It’s to collect info, build rapport, and qualify them.”

“I would recommend trying to get face-to-face with the sellers to close the deal as oppose to doing it over the phone.”


Ask Alex A Question:

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